Shipping

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 When will my super great Frockify item(s) ship? 
All items will ship from Phoenix, AZ. Your order will most likely ship within 1 business day. However, please allow us 1-2 business days to process your order. If you need your order quickly, please email us for a quote for expedited shipping: info@frockify.com
 
 Shipping Within the United States 
We currently offer $6.00 USD flat-rate priority shipping for all domestic orders with free returns within 5 days (see returns page here). Please allow 3-7 business days to receive your order. You will always receive a tracking number for your convenience. 
Please note: we do not ship on the weekend or holidays.

Same-Day Delivery in PHX Only 
Click the Postmates option at checkout.

Furniture Shipping
Allow 7-10 business days for your item to arrive. All furniture under $100 will ship for a price depending on the weight of the item, ground service only. All furniture over $100, ships free. If the item states "MESSAGE US" then please email us and we will give you a quote for shipping.
 
 International Shipping 
We currently ship flat-rate USPS Express International Shipping $20.00 USD, items over 3 lbs ship for $25.00 USD. Your items are delivered between 10-15 business days. Please allow 1-2 business days for Frockify to process and ship your order. 

Please make sure your shipping address is correct. Orders that are returned because of an invalid address may be reshipped at your expense. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.

Please note: we do not ship on the weekend or holidays.
We cannot offer returns or refunds for items shipped outside of the U.S. at this time.
                          
 Customs / Import Taxes for International Orders 
All international customers are responsible for the customs rates within their own country. For further information, please contact your local customs office. Frockify will declare full $ value on international shipments and must include an invoice for customs should they require it. Frockify will not put a lower value on the parcel.

 

As always, THANK YOU for your purchase! We love you, Frockify Foxes! 

 

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